if after a second delivery attempt is made and your address is still unable to be located by DPD they will return the item to us.
#Buster and punch toggle switch drivers
If DPD or our drivers are unable to find your property on the first instance they will attempt a second delivery where possible.
We take great care in making and packing our cushions, but if for any instance they have a blemish, flaw or imperfection, we will send a replacement cushion / runner in exchange. No returns, cancellations or exchanges are offered on all made to order & bespoke products once ordered. We ensure the highest level of quality goes into all of our made to order & bespoke cushions, and for this reason we don't like to rush the production. Our luxury cushions & runners are all specially made to order for you and are on a 15-20 day lead time. Made To Order Cushions & Runners Delivery If you have any questions or queries please email us at or call us at 01 and select option 2. There is a £20.00 carriage supplement on all furniture deliveries. Please note this delivery is curbside only. This is to avoid damages to fragile products and ensure your order arrives to you safely. Please contact us for further information where we will be happy to advise you a more accurate lead time - email us or call us at 01 and select option 2.ĭelivery on all furniture & mirrors can take up to 14 working days as we attempt to deliver these items ourselves on our own vans to ensure a smoother safer delivery. This will be detailed on the product or brand page and can sometimes be improved. Please note some brands do have an extended lead time of 2-3 weeks and some Made To Order or Bespoke products range from 6-8 weeks depending on the brand. We do hold large stock levels of our popular & fast moving collections, which we aim to dispatch sooner. Delivery on lighting is typically received around 4-7 working days for in-stock products.
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